Terms and Conditions
Effective Date: 09/12/2024
Welcome to CPAP Experts Inc.! By accessing and using our website, you agree to be bound by the following terms and conditions. Please review them carefully before proceeding.
1. General Information
1.1 This website is operated by CPAP Experts Inc., located at 17i Avenir Condominium, Archbishop Reyes St., Lahug, Cebu City, Philippines.
1.2 Our services include the sale of medical equipment such as CPAP machines, accessories, and the provision of Level 1 and Level 3 sleep study services, all in compliance with Philippine medical laws and standards.
2. Eligibility to Use
2.1 By using this website, you confirm that you are at least 18 years old or are using it under the guidance of a parent or guardian.
2.2 The website primarily caters to customers residing in the Philippines. Customers outside this region should contact us to verify service availability.
3. Medical Disclaimer
3.1 The information provided on this website is intended for general knowledge and should not be considered a substitute for medical advice.
3.2 All medical equipment and services, including sleep studies, should only be used upon consultation with a licensed healthcare professional.
3.3 CPAP machines and sleep studies are part of a holistic care model and may require a prescription, as mandated by Philippine regulations.
4. Products and Services
4.1 Medical Equipment
4.1.1 Our CPAP machines and accessories adhere to Philippine medical equipment standards.
4.1.2 A valid prescription may be required for specific equipment, which must be uploaded during the purchase process.
4.2 Sleep Studies
4.2.1 Level 1 and Level 3 sleep studies are conducted under the supervision of qualified healthcare professionals.
4.2.2 Test results are shared only with the patient or their authorized healthcare provider.
4.3 Product Availability
4.3.1 Inventory updates are made regularly, but product availability may change without prior notice.
4.3.2 Orders are subject to confirmation, and we reserve the right to cancel orders due to unavailability or pricing errors.
5. Payment and Pricing
5.1 All prices are displayed in Philippine Pesos and include applicable taxes.
5.2 Accepted payment methods include e-wallets (e.g., GCash, PayPal), bank transfers (e.g., Visa, Mastercard, BDO, Metrobank), and in-clinic card payments. Accurate payment details are required to process orders correctly. CPAP Experts Inc. is not responsible for errors arising from incorrect payment details.
5.3 Refunds, cancellations, and returns are governed by our [Refund and Return Policy], accessible [here].
6. Delivery and Shipping
6.1 Delivery services are available nationwide within the Philippines.
6.2 Shipping fees and estimated delivery times are provided during checkout.
6.3 CPAP Experts Inc. is not liable for delivery delays caused by external factors such as natural disasters or courier issues.
6.4 Optional services for machine setup by a clinician are available for an additional fee.
7. Data Privacy
7.1 Personal information is collected, stored, and processed in line with the Personal Data Protection Law 2022.
7.2 For more details, please review our [Privacy Policy].
8. Intellectual Property
8.1 All content on this website, including text, graphics, logos, and images, is the property of CPAP Experts Inc. or its licensors and is protected under Philippine intellectual property laws.
8.2 Unauthorized use or reproduction of website content is strictly prohibited.
9. Limitations of Liability
9.1 CPAP Experts Inc. is not responsible for any injury, loss, or damage resulting from improper use of our products or services.
9.2 Liability for any claims is limited to the amount paid for the product or service in question, as permitted by law.
10. Amendments
10.1 CPAP Experts Inc. reserves the right to revise these terms and conditions at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.
11. Governing Law
11.1 These terms are governed by the laws of the Philippines.
11.2 Any disputes arising from these terms shall be resolved exclusively in Philippine courts.
12. Contact Us
If you have questions or concerns about these terms, please contact us:
Email: info@cpapexperts.ph
Phone: Smart: 0960-3554-966 | Smart: 0969-567-3348 | Globe: 0915-523-8154
Telephone: (032) 2730553
Address: 17i Avenir Condominium, Archbishop Reyes St., Lahug, Cebu City, Philippines
Additional Information:
Links to our Privacy Policy, Refund and Return Policy, and other policies are available on the website.
Products and services comply with relevant regulatory standards, including those mandated by the Philippine FDA.